Assisting With Special Challenges
Managed Care Companies and Employee Assistance Programs (MCC / EAPs) face special challenges when it comes to documents. Network providers are notoriously low-tech. In fact, a ProForma study demonstrated that 40% of all clinical providers could only send / receive documents via mail, 40% via fax, and 20% via e-mail. This trend does not seem to be changing.
Send & Receive Documents Flexibly
MCC / EAPs need to be able to send and receive documents flexibly, according to the preference of their valuable provider network. Also, MCC / EAPs have significant investments in their case management data systems. And, for the most part, these systems work well – except when it comes to managing documents. ProForma solves these problems.
With ProForma, MCC / EAPs can:
 |
Send and receive Authorization, Assessment, Billing and other Forms by e-mail, fax or mail, depending on provider preference. Documents can be sent from any case management system with the click of a mouse. | |
|
View all incoming forms (e.g. Treatment Plan, Billing, etc.) from providers as PDF files directly from an existing case management system. | |
|
Extract data for secure downloading into an existing system. This can include Billing, Client Satisfaction, Outcomes, and other quantitative data. | |
|
Maintain full compliance with HIPAA. | |
|
Maintain secure, off-site document storage and disaster recovery preparedness. |
