Prior to implementing ProForma, Claremont EAP conducted a study to determine its document management costs. This study, completed in February 2001, demonstrated to Claremont executives that document management costs were significantly higher than previously thought.
► 2000: Annual Document Management without ProForma = $77,000
• $2.50 per Document Sent
- Task time & work disruption
- Postage expense
- Materials expense
• $7.25 per Claim Received
- Data entry
- Filing
• $1.25 per Document Accessed
► 2007: Annual Document Management cost with ProForma = $28,000
As a result of implementing ProForma, Claremont was able to realize a 64% reduction in document management costs.
Claremont was able to cut two FTEs. They chose to repurpose those staff members from administrative duties to perform value-added, customer-facing tasks.
Providers love it, because they received documents by the method most convenient to them.
Documents are never lost, are never misfiled, and are always instantly accessible.
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COST BENEFIT
DID YOU KNOW?
One simple intra-company form can cost a company over $150 per form to process. This includes labor and materials for printing, storing, filling out, receiving approval, and entering the information into the business system.
- According to a study funded by Microsoft
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